Frequently asked questions
Only once you’ve matched with someone can you message them on Onest. Send gifs and profile pictures to start the spark.
To block a user, simply open either their profile or the chat window and click the menu icon in the top right hand corner and select block.
What happens next?
This will remove them from your match list and they will not be discoverable by you.
They will not be able to discover your profile through the home screen or messaging screen, however in the rare event that they have a direct link to your profile, they will be restricted from viewing the information on your profile
They will not be notified that you have blocked them.
They will appear in your accounts 'Blocked Profiles', where you can choose to release the block at any time.
To report a profile, open either their profile or chat window and tap the top right menu icon and select report. A prompt will appear to explain the reason for the report.
The Onest team will be notified of the report and take necessary action. Please note that by reporting a profile, you do not automatically block them. You will need to block the profile separately using the instructions in this FAQ.