Question 1

Messaging a user

Accepted Answer

Only once you’ve matched with someone can you message them on Onest. Send gifs and profile pictures to start the spark.

Question 2

How to block a user

Accepted Answer

To block a user, simply open either their profile or the chat window and click the menu icon in the top right hand corner and select block.

What happens next?
 • This will remove them from your match list and they will not be discoverable by you. 
 • They will not be able to discover your profile through the home screen or messaging screen, however in the rare event that they have a direct link to your profile, they will be restricted from viewing the information on your profile
 • They will not be notified that you have blocked them.
 • They will appear in your accounts 'Blocked Profiles', where you can choose to release the block at any time.

Question 3

How to report a user

Accepted Answer

To report a profile, open either their profile or chat window and tap the top right menu icon and select report. A prompt will appear to explain the reason for the report.

The Onest team will be notified of the report and take necessary action. Please note that by reporting a profile, you do not automatically block them. You will need to block the profile separately using the instructions in this FAQ.